Who:
BestCare Laboratory has been the fastest growing laboratory in U.S. many years in a row. They especially focus on diagnostic testing for nursing homes.
The Challenge:
We have built several pieces of software for BestCare Laboratory, but the one that is definitely in my shortlist to be in this page was born out of a challenge that all the laboratories as a whole have: When you serve institutions regularly like Hospitals or Nursing Homes, there is (was) no technology or software allowing to organize future scheduled accessions in a manner that synchronizes all the phlebotomist team resources
The Solution:
In a nutshell, my solution schedules the visits to all the patients in the hospitals, nursing homes, etc. for the duration of their illness, this automatically based on the doctors' prescriptions. At the same time it saves not only precious time in the case of stat orders, but gas, because since it knows where the phlebotomists and facilities are, it finds the shortest route that touches all the facilities assigned to a specific phlebotomist. It also keeps track of the amount of miles driven per phlebotomist and much more that can't be disclosed here.
The Outcome:
The best indicator I can provide of the outcome is what BestCare's President and CEO told me a few months ago. He said that the system I built for them actually became instrumental for their growth, literally helping them become a leader of the industry through differentiating the service they provide from the rest of the competition.